Now, is this story about the checkout lady and how annoying she was? How ungrounded and scattered and somewhat incompetent she was? No.
It’s about me and how I handled myself in the situation. I did not do well.
She grated me. Went in the opposite direction of what I feel anyone should do in the realm of customer service. Didn’t meet my standards of what I deem to be acceptable.
Me. Me. Me.
And I lost my cool. I left flustered and irritated and - when the time came - just had to tell my massage therapist about it. And my husband.
I had to tell them how much she did not meet my standards.
But here’s the thing. She has her own standards of operation